Privacy Policy for Clarity Counsel

Clarity Counsel is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our legal consulting and IP management services through our online platform.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include intellectual property protection, patent litigation, trademark registration, copyright advisory, legal due diligence, commercial contracts, technology licensing, data privacy compliance, and dispute resolution.

1.1 Personal Data You Provide Directly

• Contact Information: Such as your name, email address, postal address, and phone number when you engage with us for legal services or inquire about our offerings.
• Professional Information: Including your job title, company name, industry, and details pertinent to your legal matters or intellectual property portfolios.
• Case-Specific Information: Documents, communications, and data relevant to the legal or IP services we are providing to you, which may include sensitive personal data or proprietary business information.
• Billing Information: Financial details necessary for processing payments for our services.

1.2 Information Collected Automatically

• Usage Data: Information about how you access and use our online platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user engagement and improve our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our platform and hold certain information. These are used for functional, performance, and analytics purposes.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services, manage our business operations, and communicate with you.

• To Provide Legal Services: Delivering expert advice and representation in intellectual property, commercial contracts, data privacy, and dispute resolution as instructed. This is the core of our business relationship.
• Client Communication: Responding to inquiries, providing updates on your cases, and sending administrative notices related to our services.
• Billing and Payments: Processing invoices and managing financial transactions related to the legal services provided.
• Internal Operations: For internal record keeping, auditing, and to improve our service offerings, such as enhancing our legal research capabilities or client management systems.
• Compliance with Legal Obligations: Fulfilling our legal and regulatory duties, including anti-money laundering checks, professional obligations, and responding to judicial or governmental requests.
• Website Improvement: Analyzing usage patterns and improving the functionality and content of our online platform.

3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

• Performance of a Contract: The processing is necessary for the performance of a contract with you (e.g., providing legal services).
• Legal Obligation: To comply with our legal obligations (e.g., anti-money laundering regulations).
• Legitimate Interests: The processing is necessary for our legitimate interests and these are not overridden by your rights (e.g., improving our services, ensuring network and information security).
• Consent: In some cases, we may rely on your explicit consent for specific processing activities.

4. Disclosure of Your Information

We may share your information with third parties in certain circumstances:

• Service Providers: We engage trusted third-party service providers to assist us in operating our business and providing services (e.g., IT support, payment processors, legal research tools). These providers are bound by confidentiality obligations.
• Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Professional Advisers: Auditors, insurers, and other professional advisers to establish, exercise, or defend our legal rights.
• With Your Consent: We may disclose information for any other purpose with your explicit consent.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for specific types of data depends on our relationship with you, regulatory requirements, and the nature of the information.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of Access: To request copies of your personal data.
• Right to Rectification: To request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: To request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
• Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below. We may require specific information from you to help us confirm your identity and ensure your right to exercise any of the above rights.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.

8. International Data Transfers

As a Singapore-based firm, your data will be primarily processed in Singapore. If we transfer personal data outside of Singapore or the EEA (if applicable), we will ensure that such transfers comply with applicable data protection laws, typically by using standard contractual clauses or similar safeguards.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at: